1. Introduction
Velmont ("we", "us", "our") respects your privacy. This policy explains what personal data we collect through our website at velmontgroup.in (the "Site"), how we use it, and the choices you have. We process personal data in accordance with the Digital Personal Data Protection Act, 2023 of India ("DPDP Act").
2. Information We Collect
We collect only the information you choose to share with us:
- Application forms ("Join Us"): your name, phone number, email address, and city.
- Partnership forms ("Partner With Us"): your name, company, work email, and module of interest (B2B, B2C, or B2G).
- Direct contact: when you call us at +91 99535 35131 or message us on WhatsApp, we receive the details you provide in that conversation.
- Technical data: basic, non-identifying information such as browser type and pages visited, used only to keep the Site secure and functional.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and callback requests;
- Process ambassador applications and recruitment;
- Discuss and deliver client partnership campaigns;
- Improve the Site and protect it against misuse.
We do not sell your personal data. We do not use it for third-party advertising.
4. Consent
By submitting a form on the Site or contacting us via phone or WhatsApp, you consent to our collection and use of your information as described in this policy. You may withdraw consent at any time by contacting us — see Section 10.
5. Sharing of Information
We share your information only when necessary:
- With trusted service providers who help us operate the Site (for example, hosting), bound by confidentiality obligations;
- When required by law, regulation, or legal process;
- To protect our rights, safety, or property, or that of others.
6. Data Retention
We retain your information only for as long as needed for the purposes described above — for example, while your application or partnership enquiry is active — and thereafter as required by law. You may request deletion of your data at any time.
7. Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Under the DPDP Act, 2023, you have the right to:
- Access a summary of the personal data we hold about you;
- Request correction, completion, or erasure of your data;
- Withdraw your consent;
- Nominate another individual to exercise these rights on your behalf;
- Seek grievance redressal as described below.
9. Cookies
The Site does not currently use advertising or tracking cookies. If we introduce analytics or other cookies in the future, we will update this policy and, where required, ask for your consent.
10. Children's Privacy
Our ambassador programme is open to individuals aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
11. Grievance Redressal & Contact
For privacy questions, data requests, or complaints, contact our grievance officer:
Pratham Ahuja, Founder — Velmont
Phone: +91 99535 35131
We aim to respond to all requests within 30 days.
12. Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with an updated date. We encourage you to review it periodically.